Money-back guarantee
60-day money-back guarantee
Check whether the connection meets your everyday needs before deciding whether to continue. Submit refund requests through a support ticket in the user panel. See the refund policy for details.
110+ countries / 180+ routes
X5VPN Cross-border acceleration
One subscription. International routes.
Unlimited devices and no email required.
Windows
macOS
iOS
Android
Linux
Popular routes
Japan
United States
Singapore
Hong Kong
Netherlands
Australia
- 60-day money-back guarantee
- No-logs policy
- Alipay / WeChat Pay / USDT
- Unlimited devices
110+ countries / 180+ routesInternational route coverage
Unlimited devicesUse across desktop and mobile devices
60-day money-back guaranteeDecide based on your experience
Subscription details.Know the facts before you start.
Data packs
Never expires
Data packs remain available until used up and never expire, making them suitable for occasional use. Unlike monthly plans, whose data resets each month on the activation date, data packs do not reset. Consider how often you'll use the service, then compare the data allowance.
Payment methods
Alipay / WeChat Pay / USDT
Choose a plan in the user panel to view payment details. After paying, return to the panel to confirm your order and subscription status. Keep your order details for future reference.
Account requirements
No email required
Create an account with a username and password. Keep your login details safe. For help with your account, order, or connection, sign in to the panel and submit a support ticket.
Peak hours: check performance over time
A connection that works during the day may perform differently in the evening. X5VPN offers IEPL dedicated, relayed, and direct routes. Compare them based on your network and the service you want to access. Test during your usual usage hours by loading web pages, transferring files, or streaming video—not just by running a speed test once. If speeds fluctuate, pause background downloads and try another route in the same location. Note the time, route name, and what you observe. This can help distinguish local congestion from changes along the international route, and gives support a clearer picture if you submit a ticket.
IEPL dedicated routesRelayed routesDirect routes
A clear no-logs policy
X5VPN follows a no-logs policy; see the privacy policy on this site for details. A network acceleration service and the security of your website accounts are separate matters: websites may still identify you based on your login status, browser settings, or account details when you connect through international routes. Keep your account password and subscription link secure, and don't post the full link in public forums. If you need help troubleshooting, share the route name, the client message, and screenshots with sensitive details obscured. This helps explain the issue while limiting unnecessary exposure of personal information.
No-logs policy · View privacy policy →
Unlimited devices
Use one subscription to connect from your desktop, mobile device, and home setup. X5VPN supports unlimited simultaneously connected devices and works with Windows, macOS, iOS, Android, and Linux. Device count is separate from your data allowance, so keep an eye on your plan's remaining data when using several devices at once. Choose suitable connection settings for each device, and confirm that your subscription has imported correctly before switching devices. At home, keep account details secure and don't share your subscription link publicly. Refer to each platform's own interface for client settings and permission prompts.
Unlimited devices
AI tools: keep sessions consistent
Opening an AI tool is just the first step. Check that sign-in, responses, and file uploads all work reliably. Choose a route that matches the service's region requirements, and try to keep the same exit region throughout a work session. Frequent region changes may prompt account checks on the platform. A successful connection does not guarantee eligibility to use that service. X5VPN provides cross-border connectivity; the platform determines available models, account permissions, and service availability. If something goes wrong, first identify whether it's a connection error, an account notice, or an issue with the platform itself, then troubleshoot accordingly.
Check connection quality and platform account permissions separately.
Streaming: check the catalog after connecting
Services such as Netflix, Disney+, YouTube, and HBO each determine availability based on exit region, account region, and content licensing. Choose the region you want to access, connect in the client, then check the catalog and playback for yourself. Video quality also depends on your local network, device decoding capabilities, and platform plan—not just the route name. If you see a region notice or buffering, test the same content on another route and check whether background tasks are using your bandwidth. X5VPN does not guarantee a particular catalog or video quality based on a region label.
60-day money-back guarantee
Whether this service suits you long term depends on your network, devices, and the apps you use. X5VPN offers a 60-day money-back guarantee, so you can decide based on real-world experience. After getting started, check the websites you use for work, video playback, and connections across devices. If the service isn't a good fit, submit a request through a support ticket in the user panel. Keep your order details and explain what you need help with. Connection issues can be reported in a separate ticket. Read the refund policy for eligibility and instructions, and check the plans page for billing rules. Data resets, plan upgrades, and refunds are separate matters.
Data packs never expire and remain available until used up. Read the refund policy →
Popular locations.Choose a route for your needs.
110+ countries and 180+ routes. Compare locations and route types.
Web browsing, video calls, and streaming place different demands on a connection. First check the target service's region and access requirements, then compare the routes available in the client. Distance is just one factor: the actual path, local carrier, and time of day can all affect performance. If you need a consistent region for work, compare routes within that region rather than switching between locations repeatedly.
| Country or region | Example city | Route type | Streaming |
|---|---|---|---|
| Japan | Tokyo | IEPL dedicated route | Check after connecting |
| Hong Kong | Hong Kong | Relayed routes | Check after connecting |
| Singapore | Singapore | Direct routes | Check after connecting |
| United States | See in the panel | Choose based on panel labels | Check after connecting |
| Netherlands | See in the panel | Choose based on panel labels | Check after connecting |
| Australia | See in the panel | Choose based on panel labels | Check after connecting |
Compare under the same conditions for useful results
Before switching routes, try to keep the device, network, and test activity the same. A single latency or bandwidth reading can't represent an entire evening of use or predict playback on a particular platform. The route status area is for comparison only; connect through the client. To troubleshoot buffering, note whether you also see disconnections, loading failures, or in-app messages.
View all routes →Download the client.Get it from the user panel.
Sign in to the user panel to get your subscription. Client download options vary by platform.
After signing in, you can download the site client for Windows, macOS, Android, and Linux without purchasing a plan. Downloading a client and having an active subscription are separate steps. For iOS, check the eligibility notice in the panel. Once downloaded, follow the client instructions to import your subscription, then confirm the configuration is updated and a route is selected. A successful download does not mean your connection is active.
Windows
Sign in to get the client. Import your subscription, then check the proxy mode.
Get the clientmacOS
Sign in to get the client. Follow your system's prompts to approve the required permissions.
Get the clientAndroid
Sign in to get the client. Import the configuration and allow the connection request.
Get the clientiOS
Check the eligibility notice in the panel, then follow the instructions to configure your client.
Get the clientLinux
Sign in to get the client. Check the connection settings for your setup.
Get the clientAfter importing, test access
Open the client and check that your subscription appears in the list. Select a route, connect, then visit a website you normally use. If the page still won't load, check for a connection error in the client, then review your system proxy, app routing rules, and local network. Make sure subscription links are copied in full, and don't share them publicly as if they were ordinary URLs. For step-by-step instructions, follow a guide from account creation through connection testing.
View the getting-started guide →Monthly plans and data packs.Choose based on how often you connect.
Monthly plans start at ¥9.9/month. Data packs never expire and last until used up.
If you regularly visit international websites, use your monthly data consumption as a guide when choosing a monthly plan. If you only need access for a project, trip, or occasional task, compare the data packs. Unlimited devices does not mean unlimited data: streaming, file transfers, and simultaneous use across devices all consume data. If you don't have usage history yet, there's no need to decide based on plan capacity alone. Check your actual usage in the panel after you get started, then adjust as needed.
Monthly plan
60GB
¥9.9/month
A good fit for browsing, messaging, and lighter work. If you often stream video or transfer large files, keep an eye on your actual data use.
- Data resets monthly on your activation date
- Unlimited devices
- 60-day money-back guarantee
Monthly plan
250GB
¥18/month
A good fit if you want to balance everyday work with streaming and other media. Check your past usage before choosing; data allowance is not a speed tier.
- Data resets monthly on your activation date
- Unlimited devices
- 60-day money-back guarantee
Monthly plan
500GB
¥28/month
A good fit for higher data needs and use across multiple devices. More data gives you more room to use the service, but connection quality still depends on your network and route.
- Data resets monthly on your activation date
- Unlimited devices
- 60-day money-back guarantee
For occasional use, consider a data pack
Data packs are available at ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They last until used up and never expire, making them a good fit for use that doesn't follow a monthly schedule. They work differently from monthly plans, whose data resets each month on the activation date. When you upgrade a monthly plan mid-cycle, the price difference is prorated for the remaining days. Check your current subscription and billing details in the panel before changing plans.
Pay with Alipay, WeChat Pay, or USDT. The plans page lists full prices and billing details for comparison before you go to the panel. If you have questions about an existing order, submit a support ticket rather than repeatedly trying different clients.
View all plans →Frequently asked questions.What to check before you start.
Creating an account, downloading a client, and activating a plan are separate steps. Here's what to expect at each stage. For more on connections and billing, browse the FAQ by category.
Do I need an email address to create an account?
No email required. Create an account with a username and password. Keep your login details safe and protect your subscription link. Once your account is set up, sign in to the user panel to view plans and client downloads. Creating an account does not activate a paid subscription; check the panel to confirm your subscription status before connecting.
How many devices can I use at the same time?
You can connect an unlimited number of devices at once. Supported platforms: Windows, macOS, iOS, Android, and Linux. Install a compatible client and configure the subscription on each device. Keep your data allowance in mind when using multiple devices, especially for data-intensive tasks such as streaming and file syncing. Device count and data allowance are separate limits.
What's the difference between a monthly plan and a data pack?
Monthly plan data resets each month on your activation date: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Data packs last until used up and never expire: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Choose a monthly plan for regular use or a data pack for occasional use. If you upgrade a monthly plan mid-cycle, the price difference is prorated for the remaining days.
Where can I get the client? Can I access every streaming catalog once connected?
Get the client and subscription through the user panel. On platforms other than iOS, sign in to download the site client. For iOS, check the eligibility notice in the panel. Streaming catalogs and playback eligibility are determined by each platform. After connecting, check the region, account permissions, and playback for yourself. A route's region label does not guarantee a particular catalog or video quality.
Can I request a refund if the service doesn't work well on my network?
X5VPN offers a 60-day money-back guarantee. See the refund policy for request details. Submit your request through a support ticket in the user panel and keep your order details handy for verification. If you'd like help troubleshooting the connection first, include your device platform, route name, time of the issue, and any error messages. Hide passwords, subscription links, and other sensitive details in screenshots.
Setup and choosing a plan.Find the guide for your question.
Step-by-step setup and objective speed testing, explained separately.
For first-time setup, start with the guide for your platform. If you can connect but performance isn't what you expected, see how to test speeds and compare routes. The testing methods in these articles can help you reproduce an issue; a single reading is not a long-term guarantee. When comparing services, consult the service selection guide to compare billing, device support, and customer support.
How to use a VPN on iPhone: A step-by-step iOS setup guide
Follow the iOS setup from start to finish: get a compatible client, import your subscription, allow the VPN configuration, then verify the connection works. Each step explains where to tap and what to expect on screen.
What is a VPN subscription link? A beginner's guide to getting, importing, and updating it
What is a subscription link, where do you get one, how do you import it into a client, and how often should you update it? Find out what to do if it gets exposed, too. This beginner-friendly guide covers everything you need to get started.
How to test VPN speeds: Compare tools, times, and performance metrics
Learn how to run objective speed tests yourself: which tools to use, when to test, and whether to look at bandwidth, latency, or jitter. Use your own results to compare routes instead of relying on marketing claims.
Start in the X5VPN user panel. No email required—create an account with a username and password.
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