X5VPN · Service Overview

X5VPN Service Overview

A VPN subscription service for everyday work, study and streaming across borders.

X5VPN provides network acceleration for people who need access to international websites, AI tools and streaming services. It covers 110+ countries with 180+ routes and supports Windows, macOS, iOS, Android and Linux, with unlimited simultaneous devices. When choosing a service, consider your network environment, use cases and billing preferences—not just the number of routes.

Choosing a Route.Base your choice on real-world use.

Choose routes based on your destination, time of use and app requirements, and consider when IEPL, relay and direct connections are appropriate. Route names are no substitute for real-world testing and do not guarantee access to every platform. Test your connection during your usual usage hours, then switch routes as needed.

For connection or subscription issues, submit a support ticket through the dashboard and include your client, destination region and a description of the problem. Don’t share your password or full subscription link. X5VPN offers a 60-day no-questions-asked refund; see the refund policy for how to request one.

View network details · Open a support ticket · Read the refund policy

Privacy Principles.Collect only what’s needed.

X5VPN follows a no-logs policy and does not record browsing activity. Information needed to provide the service is handled according to the principle of data minimization. You can create an account with a username and password—no email address required. The privacy policy explains how information related to accounts, orders and support tickets is used.

A privacy policy does not mean all online activity is risk-free. Keep your account details and subscription link secure, use them only on trusted devices, and remove unrelated personal information before submitting troubleshooting materials.

Read the privacy policy · Read the terms of service

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